Privacy Policy

We, Creitco Technologies LLP (hereinafter referred to as “we”, “us”, or “our”), are the owners and operators of Yezycart, (hereinafter referred to as “app”). This privacy policy (hereinafter referred to as “policy”) explains how we collect, use, share, and protect your personal information when you use our app and services (hereinafter referred to as “services”). By using our services, you agree to this policy. If you do not agree to this policy, please do not use our services.

What information do we collect?

We collect two types of information from you: personal information and non-personal information.

Personal information is any information that can be used to identify you as an individual, such as your name, phone number, email id, and address. We collect personal information from you when you register an account with us, place an order through our app, contact us for any queries or feedback, or participate in any surveys or promotions.

Non-personal information is any information that cannot be used to identify you as an individual, such as your device type, operating system, browser type, app usage data, location data, and other anonymous or aggregated data. We collect non-personal information from you automatically when you use our app through cookies, web beacons, and other similar technologies.

How do we use your information?

We use your information for various purposes, such as:

• To provide our services to you and fulfill your orders
• To communicate with you and respond to your queries or feedback
• To improve our services and enhance your user experience
• To personalize our services and offer you relevant recommendations and offers
• To conduct market research and analysis
• To prevent fraud and ensure security
• To comply with legal obligations and enforce our terms and conditions

How do we share your information?

We do not sell, rent, or share your personal information with any third parties without your consent, except as described below:

• We may share your personal information with our partners, such as grocery stores, delivery agents, payment processors, and other service providers who help us provide our services to you. They are bound by contractual obligations to protect your personal information and use it only for the purposes for which we disclose it to them.
• We may share your personal information with law enforcement agencies, courts, regulators, or other authorities if we are required or permitted by law to do so or if we believe that such disclosure is necessary to protect our rights or interests or the rights or interests of others.
• We may share your non-personal information with third parties for marketing, advertising, analytics, or other purposes. We may also combine your non-personal information with other information we collect from other sources and use it for the same purposes.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, password protection, and other security methods to safeguard your personal information. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal information.

How long do we retain your information?

We retain your personal information for as long as necessary to provide our services to you and fulfill the purposes for which we collected it. We may also retain your personal information for longer periods if required or permitted by law or if we have a legitimate interest in doing so. We delete or anonymize your personal information when it is no longer needed.

What are your choices and rights?

You have certain choices and rights regarding your personal information, such as:

• You can access, update, correct, or delete your personal information by logging into your account or contacting us through our app or phone number.
• You can opt-out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us through our app or phone number.
• You can change your cookie settings in your browser or device settings to limit or disable the collection of non-personal information by us or third parties.
• You can request a copy of your personal information that we hold by contacting us through our app or phone number.
• You can lodge a complaint with the relevant data protection authority if you believe that we have violated your privacy rights.

How do we update this policy?

We may revise and update this policy from time to time at our sole discretion. We will notify you of any changes by posting the new policy on our app or website or by sending you an email. Your continued use of our services after the effective date of the new policy constitutes your acceptance of the new policy. If you do not agree to the new policy, you must stop using our services.

How to contact us?

If you have any questions or feedback about this policy or our services, please contact us at support@yezycart.com or +91-7907808149.